Notice of Head Office Relocation

Notice of Head Office Relocation

To Our Valued Partners,

We are pleased to inform you that our head office will be relocated to the address below as of June 30, 2025.
In conjunction with this relocation, the registered addresses of our affiliated subsidiaries will also change accordingly.
Please note that the addresses of our hotel branches (offices) will remain unchanged,
so there is no need to modify mailing information for those locations.
All of us at the company will continue to strive with renewed dedication, and we sincerely appreciate your continued support.
We hope this notice finds you well, and we thank you for your attention.

Former Head Office
Ebisu Neonato 4F, 4-1-18 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan

New Head Office (from June 30, 2025)
Shinagawa Intercity C 8F, 2-15-3 Konan, Minato-ku, Tokyo 108-6208, Japan
Please note: our telephone number (03-6422-0510) remains unchanged.

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Oriental Hotels & Resorts Commission Policy

Oriental Hotels & Resorts serves as a central processor and facilitator of consolidated commission payments for 14hotels, providing you with monthly payment. Oriental Hotels & Resorts centrally processes commissions owed to travel agencies that have an active and valid accreditation/membership with at least one of the following: ARC, IATA, IATAN, TIDS. Oriental Hotels & Resorts will process commissions for consumed reservations booked at commissionable rates, provided that the industry accreditation/membership number is present at the time of booking. All published rates and packages available to the general public with no qualification required are commissionable. Reservations must be booked via the GDS, oriental-hotels.com, or via telephone.

Onyx Members

Oriental Hotels & Resorts honors your choice to be an Onyx Member and will forward your commission payment information to Onyx for processing on your consolidated Onyx payment and statement.

Oriental Hotels & Resorts reserves the right to change our commission policy at any time.

Oriental Hotels & Resorts will only accept inquiries for missing commissions between 45 days and 9 months after guest departure. Onyx CenterSource Members must submit inquiries directly to Onyx CenterSource.

Hotel GDS Code:

Hotel Chain Code Amadeus Apollo/Galileo Sabre Worldspan
International Garden Hotel Narita YX NRTAAR H6674 337575 NRTAA
Oriental Hotel Tokyo Bay YX TYOHTB H8871 345851 TYOHT
Namba Oriental Hotel YX OSANOH H8912 604129 OSANH
Oriental Hotel Universal City YX OSAOUC H6923 258989 OSAOU
Hotel Oriental Express Osaka Shinsaibashi YX OSAOES H5707 601234 OSAOS
Oriental Hotel Kyoto Rokujo YX H6924 UKYOKR 602324 UKYOK
Kobe Meriken Park Oriental Hotel YX UKBAIS H6925 229416 OSAAI
Oriental Hotel Hiroshima YX HIJOHH H8336 603760 HIJOH
Oriental Hotel Fukuoka Hakata Station YX FUKOFH H8909 604127 FUKOF
Hotel Oriental Express Fukuoka Nakasu Kawabata YX FUKOFN H8209 603520 FUKON
Hotel Oriental Express Fukuoka Tenjin YX FUKOFT H8210 603521 FUKOT
Okinwa Harborview Hotel YX OKAOKA F9038 027849 16376
Oriental Hotel Okinawa Resort & Spa YX OKAORS H6734 601913 OKAOR
Hotel Oriental Express Tokyo Kamata YX TYOOEK F9777 385698 TYOEK
Hakone Retreat före YX TYOHRF F6862 349322 HNDHF
Hakone Retreat villa 1/f YX HNDHRT I4234 609019 HNDHK
Hotel Oriental Express Kagoshima Tenmonkan YX KOJOEX DI317 614755 A1009

Hotel List

No. Hotel Name
1 International Garden Hotel Narita
2 Oriental Hotel Tokyo Bay
3 Namba Oriental Hotel
4 Oriental Hotel Universal City
5 Hotel Oriental Express Osaka Shinsaibashi
6 Oriental Hotel Kyoto Rokujo
7 Kobe Meriken Park Oriental Hotel
8 Oriental Hotel Hiroshima
9 Oriental Hotel Fukuoka Hakata Station
10 Hotel Oriental Express Fukuoka Nakasu Kawabata
11 Hotel Oriental Express Fukuoka Tenjin
12 Okinwa Harborview Hotel
13 Oriental Hotel Okinawa Resort & Spa
14 Hotel Oriental Express Tokyo Kamata
15 Hotel Oriental Express Kagoshima Tenmonkan
16 Hakone Retreat före & villa 1/f

No enrollment fee.
No annual fee.
Oriental Hotels & Resorts
Membership Program "CLUB ORIENTAL"